Selko Trades Agent (Urakka-agentti) · For HVAC, electrical and construction firms
Demo: an HVAC firm's inbox
A fictional firm, Halla Plumbing & Heating Ltd, and the usual messages in its inbox. First the numbers, then the inbox.
The agent writes the whole reply. If a spot needs your decision, it is marked yellow, and one click is often enough.
This is an example of a Monday morning's emails. The agent has sorted them, filled in the job cards and written the reply drafts.
The example in numbers
Messages sorted
14
Urgent
3
Job cards
12
Reply drafts
13
The agent sorted 14 messages and routed them to the right people. 3 were urgent and moved to the top of the inbox.
The inbox: what each person sees
Pick a message or a role.
Trades Agent · Halla Plumbing & Heating Ltd
Incoming message
Mehmet Laakso · Grease trap and kitchen drain blocked
Hi, the floor drain in our restaurant kitchen is flooding and the sinks drain poorly. The grease trap was emptied last month. We need help before tomorrow's lunch, otherwise we have to close the kitchen. Address Kauppatori 4, Seinäjoki. Access after 3 pm today or in the morning before 9. Tel. 06 xxx xx09 (fictional)
What the agent found
- Site address
- Kauppatori 4, Seinäjoki
- Job type
- Drain
- Customer type
- Company
- Photos attached
- No
- Preferred time
- Today after 3 pm or tomorrow morning before 9, before tomorrow's lunch
- Sender
- Mehmet Laakso
- Phone
- 06 xxx xx09 (fictional)
- To ask the customer
- Whether the drain floods continuously or only during use
- Whether other drain points are blocked
- Whether water has reached other spaces
- Notes
- Urgent: operations stop, contact today
- The customer mentioned no photos
- No visit time promised, site management confirms
- Summary
- The floor drain in a restaurant kitchen is flooding and the sinks drain poorly. The grease trap was emptied last month. The kitchen will have to close unless help arrives before tomorrow's lunch.
Task
Kitchen floor drain flooding and drain blocked, Kauppatori 4, Seinäjoki
Site management
The draft the agent wrote
In this example the buttons do not send or save anything.
This example was made with the real AI. The data is fictional: the people, companies and events are invented. The drafts are shown as the agent leaves them for a person to review. Company names, addresses and phone numbers were changed afterwards so that they do not resemble real ones.